📋 Terms of Service

1. Acceptance of Terms

Welcome to Brantford Insider ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

2. Description of Service

What We Provide

Brantford Insider is a local restaurant directory and information service that:

• Provides information about restaurants in Brantford, Ontario and surrounding areas
• Uses artificial intelligence to analyze restaurant reviews and generate ratings
• Offers restaurant recommendations and categorization
• Allows users to search and discover local dining options

Information Sources

Our restaurant information is collected from publicly available sources including:

• Yelp, Google, and other review platforms
• Restaurant websites and social media
• Public business directories
• User submissions and corrections

3. Information Accuracy Disclaimer

No Guarantee of Accuracy

While we strive to provide accurate information, we cannot guarantee that:

• Restaurant hours, menu items, or prices are current
• Restaurants are still operating or haven't closed
• Contact information is up-to-date
• AI-generated ratings reflect your personal experience

Your Responsibility

You are responsible for:

• Verifying restaurant information before visiting
• Making reservations or checking availability directly with restaurants
• Understanding that our ratings are AI-generated opinions, not facts

4. User Conduct

Acceptable Use

You may use our website for lawful purposes only. You agree not to:

• Submit false or misleading information
• Attempt to hack, disrupt, or damage our website
• Use automated tools to scrape our data without permission
• Post offensive, defamatory, or inappropriate content
• Violate any applicable laws or regulations

User-Generated Content

When you submit information to us (corrections, feedback, etc.):

• You grant us the right to use and publish that information
• You confirm that the information is accurate to your knowledge
• You take responsibility for the content of your submissions
• We reserve the right to remove or edit submissions

5. Intellectual Property

Our Content

The website design, AI algorithms, compiled restaurant data, and original content are owned by us and protected by copyright and other intellectual property laws.

Third-Party Content

Restaurant information, reviews, and other data may be owned by third parties. We use this information under fair use or with appropriate permissions.

Trademarks

Restaurant names, logos, and trademarks belong to their respective owners. We use them for informational purposes only.

6. AI-Generated Content

Understanding Our AI

Our artificial intelligence system:

• Analyzes publicly available reviews and data
• Generates sentiment scores and recommendations
• Creates restaurant descriptions and categorizations
• Continuously learns and updates its analysis

AI Limitations

AI-generated content is:

• Based on available data and may not reflect current conditions
• Subjective and may not match your personal preferences
• Continuously improving but not infallible
• One opinion among many, not the definitive truth

7. Privacy and Data Collection

Your privacy is important to us. Our data collection and use practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

8. Disclaimers and Limitation of Liability

No Warranties

We disclaim all warranties, including:

• Accuracy of restaurant information
• Availability of restaurants or menu items
• Quality of dining experiences
• Uninterrupted website operation

Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Any damages from using our website or services
• Lost profits, data, or business opportunities
• Indirect, incidental, or consequential damages
• Issues arising from restaurant visits or experiences

9. Business Owner Terms

Restaurant Information

If you own a restaurant listed on our site:

• You may request corrections to your listing information
• You can claim your listing for limited management capabilities
• We may contact you for verification or marketing purposes
• You understand that we compile information from public sources

Marketing Communications

As a business owner, we may contact you about:

• SEO and digital marketing services
• Listing verification and updates
• Platform features and changes

You can opt out of marketing communications at any time.

10. Third-Party Services

Our website may link to or integrate with third-party services:

• Maps: Google Maps for location information
• Analytics: Services to understand website usage
• Delivery: Links to DoorDash, Uber Eats, etc.
• Reviews: Links to Yelp, Google Reviews, etc.

These third-party services have their own terms and privacy policies. We are not responsible for their practices or content.

11. Termination

We reserve the right to:

• Terminate or suspend access to our website at any time
• Remove content that violates these Terms
• Modify or discontinue services without notice

You may stop using our website at any time.

12. Changes to Terms

We may update these Terms periodically. Changes will be posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.

14. Contact Information

15. Severability

If any part of these Terms is found to be unenforceable, the remaining portions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Brantford Insider regarding your use of our website.

Thank you for using Brantford Insider!
By using our website, you help support local restaurants and our mission to improve the local dining experience.